Accessing Client settings
To manage what client details are visible to your guides:
Click your outfitter name in the top left to open Organization settings, then select Settings.
Open the Client settings tab, next to Organization info.
At the top of this section, you’ll see that client emails are required for every booking. This ensures all client communications, confirmations, and receipts are sent correctly.
Hiding Client Contact Information
Below that, you’ll find the setting this article focuses on — the ability to hide your clients’ contact information from guides.
This option lets outfitters keep client details private while still giving guides the trip information they need in the Guide App.
You can choose from three visibility options:
Hide Email, Show Phone Number (Recommended):
Guides can contact clients directly by phone if needed before or during the trip, while the client’s email stays private.Hide Email and Phone Number:
Keeps all client communication handled by your admin team. Guides will not see any contact details.Do Not Hide Any Client Contact Details:
Guides will see both the client’s email and phone number in the Guide App.