What You’ll See
Each item displays the full payment context. When you open a charge or refund, you’ll also see:
Any associated account debits created to fund a refund
Any related bank transfers once a payout has processed
This gives you a full picture of how the payment moved through your system.
The Payment column shows how each transaction was paid -- Cash, Card, etc.
You may also see a Settlement entry: a $0 record logged when a booking's price changes but no refund is issued for the difference. It confirms the change happened without any money moving, and doesn't affect the Payment column since no payment method is involved.
Customize Your Columns
The Client Transactions table is fully customizable — choose which columns appear, reorder them, and pin the ones you reference most.
Click the columns button in the top right of the table to open Edit columns.
Check or uncheck a column to show or hide it.
Drag a column by its handle to reorder it.
Click the pin icon next to a column to freeze it in place, so it stays visible as you scroll horizontally across the table. Click again to unpin.
Click Update to apply your changes.
Your column selection also shapes your export. Click Generate in the top right of the table and choose Export current view to include only the columns currently shown, so setting up your table first gives you a clean, ready-to-use export.
Trip end date is available in Edit columns alongside Trip start date, and carries into your export like any other column.
Tip: Once you have the table set up the way you want it, you can save that setup by name and switch back to it anytime — or share it with your whole organization. See Saved Views in Client Transactions.
Available Filters
Use filters to quickly narrow your results:
Invoice #: a search box at the far left of the filter bar. Enter a full invoice number to narrow the table to that booking's transactions. See How to Find a Payment by Invoice Number.
Executed Date: a From and To date pair
Trip End Date: a From and To date pair
Client
Charge Type: Charge, Refund, or Settlement
Payment Status: Pending, Scheduled, Executing, Expected, Executed, or Failed
Transaction Type: Deposit, Final payment, Deposit + final payment, Paid in Full, Refund, or Settlement
These filtering tools help you isolate payments, answer billing questions, and export accurate reports.
There is no payment-method filter, so you cannot narrow this view to cash alone. You can read and sort the Payment column to spot them. For a complete list, run the Client transactions export and filter the Payment Type column for CUSTOM in your spreadsheet. See Understanding the Client transactions export.
Why This Matters
Client Transactions is your central view for all client-facing payment activity. It provides clarity around charges, refunds, settlements, payout timing, and supports clean financial reconciliation across bookings.