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How to Find a Payment by Invoice Number

Find a booking's transactions on the Payments tab by entering its invoice number — the same number shown on the client's invoice.

The Payments tab has an Invoice # search box that pulls up a single booking's transactions.

The invoice number and the booking number are the same number in two formats. The Invoice column on the Payments tab shows it as INV-2447080, and the invoice your client receives shows it as #2447080. When a client quotes a number from their invoice, you can search that number directly.


How to search by invoice number

  • In the left sidebar, under Payments, click Payments. The page opens on Client transactions.

  • Click the Invoice # box at the far left of the filter bar.

  • Enter the invoice number.

  • The table narrows to that booking's transactions. A booking with more than one transaction — a charge and a refund, for example — shows each on its own row.

  • Click Clear filters to return to the full list.


Good to know

  • The box accepts numbers only. You cannot type letters into it. If you paste a full value such as INV-2447080, the letters and dash are dropped automatically and the number remains, so pasting works.

  • Enter the complete number. A partial number returns no results.

  • The search applies on top of any filters you already have active. If you expect a result and don't see one, click Clear filters and search again.

  • Click an invoice number in the Invoice column to open that invoice in a new tab.


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