Promo codes can be removed or updated at any time from an existing booking. Follow the steps below to quickly clear a discount and make sure the invoice reflects the correct total.
Open and edit the booking:
From Bookings — click Bookings in the left sidebar, click the booking to open it, then click Edit (top right).
From the Trip calendar — click Trip calendar in the left sidebar, click the trip, click Manage booking in the pop-up, then click Edit (top right).
Find the Invoice Summary — Scroll down to the Invoice Summary and click Set booking discount or promo code.
Clear the Promo Code — Click the dropdown and, under the list of promo codes, click Clear, then click Save.
Save and review — Scroll back to the top and click Save. In the Review changes before saving window, check the price change, then click Confirm and Save to finish updating the booking. If the booking now has a balance due, you'll be prompted to send an invoice or collect payment.
That’s it. The promo code has been removed, and the booking has been saved. For more on the Review changes before saving window, see How to Edit a Booking.