Bookings can be edited at any stage in Brindlechute, including draft, confirmed, and post-trip bookings. This makes it easy to keep trip details accurate if a client needs to make a change.
You can edit a booking from a desktop or mobile browser. The mobile steps are below.
Steps:
Open the booking — Go to Bookings and select the booking you want to edit or find it on the Trip Calendar, then click the booking to open the Manage Booking screen.
Click Edit — In the top right, click Edit.
Make your changes — Change the experience, the number of guests, the trip date, trip details, or the price.
Change the number of guests, if needed — The guest count isn't set in the date window; clicking the trip date only changes the dates. Click Per-unit details under the experience's name instead:
Add guests — If a unit has room, click + on its Persons, up to the experience's Clients per Guide setting.
Every unit is full — Click Add unit, set the new unit's Persons to the number of extra guests, and assign a guide.
Remove guests — Click – on a unit's Persons. To drop a unit you no longer need, click the X on its row; lowering Persons alone doesn't remove it. If that unit has a guide assigned, the guide receives a Trip Canceled notification.
Fixed-day experience — Click Group details instead. Raise a group's Persons up to the Clients per Guide setting, or click the copy icon on a group card to add another group.
Change the experience, if needed — Click the X next to the existing experience to remove it, open the Add Item dropdown, and select the new experience. Enter the number of guests and choose the correct date or dates. Adjust the price manually if needed.
Save the changes — Click Save, then click Confirm.
Things to know when changing or swapping an experience
Guides will be unassigned. Changing the experience unassigns any guides assigned to that line item. After saving, go back and reassign them or assign new ones.
Older trips keep their original label. When you switch a booking to a different experience, any trips already logged under it still show the old experience name. This label is set when the booking is created and only guides see it — clients never do. New bookings show the correct name from the start.
Changing a trip's length (e.g., full day to half day). If you offer the shorter trip as its own experience (for example, a separate "Half Day" experience), swap the experience using the steps above, then reassign the guide. If you don't have a separate experience for the shorter trip, adjust the price on the existing experience or apply a discount to match — whichever works for your setup.
Edit a Booking on a Mobile Browser
On the Trip Calendar, tap the trip date to see that day's trips.
Tap the trip.
Tap Manage Booking.
Tap the menu button in the bottom-left corner of the screen, then tap Edit.
Make your changes. To change the trip date, tap the underlined date next to Dates under Experiences.
Tap Save at the bottom of the screen.
Tap Confirm to apply the change.
What Happens After Saving
If the booking total does not change
If the changes do not affect the invoice total, Brindlechute will show an All Set message.
Click Confirm again to finish.
If the booking total changes
If the changes affect the total amount due, Brindlechute will prompt for invoice handling.
A new invoice may need to be sent so the updated balance matches the booking.
After the Booking Is Updated
Once the changes are saved, close the window by clicking the X in the top right.
The booking can then continue to be managed as usual.
Editing restarts the 7-day auto-close timer. Each edit resets the clock, and any edit that leaves a balance due will block the booking from closing until payments match the invoice again.
See How to close a booking after a trip is complete for the full conditions.
Editing a booking is a simple way to keep trip details up to date as plans change. If the update affects pricing, just follow the invoice prompt shown during saving so the booking and balance stay in sync.