If a client has multiple experiences in a single booking and you only want to discount one of them, you can do that with a per line item discount. This keeps the rest of the booking at full price while still honoring a deal on the specific trip or experience that warrants it.
How to apply a per line item discount
Open and edit the booking:
From Bookings — click Bookings in the left sidebar, click the booking to open it, then click Edit (top right).
From the Trip calendar — click Trip calendar in the left sidebar, click the trip, click Manage booking in the pop-up, then click Edit (top right).
In the Itinerary builder, find the experience you want to discount.
Click on the price of that line item. The Edit price and discount modal will open.
Under Set discount, toggle ON.
Choose $ USD for a fixed amount or % Percent for a percentage off.
Enter the discount amount.
Optionally add a note in Notes shared in invoice to let the client know what the discount is for.
Click Save in the modal, then click Save in the top right of the page.
In the Review changes before saving window, check the price change, then click Confirm and Save to apply the discount.
If the client has already paid, the Confirm update to booking window opens so you can refund the difference. See Understanding the Confirm Update to Booking Window.
Only that experience will be discounted. Any other experiences in the same booking remain at their original price.
💡 Tip: You can combine a line item discount with a booking-level discount if needed — both will apply and stack on the final invoice.