Waivers are securely stored and managed through Smartwaiver, our third-party waiver service. Because of that, there isn't a built-in option to download a blank copy of your waiver directly from the platform.
Need a printable or blank copy?
Contact our support team and we'll send you a PDF version of your waiver that you can print or forward to clients.
If a client signs a paper copy
When a waiver is signed on paper or otherwise outside the platform, the signed waiver won't automatically update in the client's profile. To keep the trip's documents accurate, open the trip, find the waiver listed as Incomplete, and mark it as done once you've verified the signature. See How to use Mark-as-Done and Override Status for Non-compliance-related Documents for the full steps.
Where waivers appear in the platform
Products → Experiences → Edit → Documents shows which waiver is attached to an experience. This is a reference list, not a download point.
Clients → client name → Documents → Waivers lets you preview and download signed waivers for that client.
