If you've sent a guide a trip request and they haven't responded, you can send the same request again from the guide dropdown. The guide stays on the trip and gets the request again by email and text.
Steps
Find the trip
From Bookings — click Bookings in the left sidebar, then click the booking to open it.
From the Trip calendar — click Trip calendar in the left sidebar, click the trip, then click View trip detail in the pop-up.
From the Assignment calendar — click Assignment in the left sidebar, then click the trip. A trip with a pending request shows a small clock icon. The guide dropdown is under Assign guide in the pop-up.
For a shared trip — click Shared trips in the left sidebar, then open the shared trip.
Open the guide dropdown — find the guide with Pending under their name and click the dropdown.
Click Resend request — it's at the top of the dropdown, below the "Assignment sent, awaiting guide to confirm" banner.
Good to know
Every resend is sent, so clicking it twice sends the guide two messages.
If you know the guide is available, click Assign this guide anyway in the same banner to confirm them without waiting for a reply.
Resend isn't available if guide request emails and texts are turned off for your organization.
Once a request has expired, Resend request no longer appears. See What to do when a request expires.