This is the concise version of our tutorial. For more details, consult our complete POS guide.
A - Selling a Product
Tap a Category tile
Tap a Product tile
If it has variants, tap again to choose the variant
Product is added to a new basket
Add more items by repeating steps 1–3
Adjust quantity with + or − or remove with 🗑
Tap Payment to proceed
B - Identifying a Member (Optional)
Click the "No profile" button
Search for an existing member or create a new one
Must be done before payment
Once linked, a member cannot be changed
C - Taking payment
Stripe Terminal
Click Send to terminal
Customer taps or inserts card
Manual Payment
Tap Manual, then select method:
Cash
Card (manual - card machine) – use an external card machine
Other methods: Transfer, Check, Vacation check, AMEX, Other
Optional: Add a payment note
Click Confirm Payment
D -After Payment
A confirmation pop-up appears; click on the cross or outside the pop-up to close it
A QR code links to the receipt PDF
Members receive an email/push if purchase notifications are enabled
🔍 Tips
Use the Search Bar to find a product by name
You can have multiple baskets open: use the “+” button to start a new one, and switch between open baskets using the basket bar
If stock is unavailable, a warning appears. You can still sell the product, but stock will go negative on the system
🛠️ Troubleshooting
Terminal not connected?
Check it’s powered on and connected to Wi-Fi
POS not loading?
Check the internet connection. The POS doesn’t work offline, but baskets are saved
Want to refund a sale?
Go to the Back Office