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Create and manage passes

This article will walk you through how to create and manage Passes on the New Back Office.

You can sell prepaid access to your classes and appointments using passes. Class passes and appointment passes live on the same page — switch between them using the tabs at the top.

ℹ️ This article covers the new Back Office. This article will be updated as we release more improvements over the coming months.

Class passes are the new name for passes. Appointment passes keep their name. Passes is now the collective name for all types of pass.

Step 1

Go to Products > Passes.

Step 2

Select the class pass or appointment pass tab to create, view and manage passes of that type.

Step 3

Select Create Pass. Choose whether you're creating a class pass or an appointment pass, then follow the steps to set pricing, credits, and validity.

Step 4

Select Add category to create a new category for organizing your passes.

Step 5

Click the three-dot menu at the end of a pass's row, then select Archive to remove it from the active list without deleting it.

Step 6

Select a pass to open its detail page. Two tabs are available:

  • Editor — edit the pass's details, including pricing, credits, and validity.


  • Purchases — see everyone who's purchased it, including invoice status, remaining credits, duration, and sharing details.

To see passes you've archived, select Archived at the top of the page where your passes are listed.

Common questions

How do I create a Universal Pass?

When creating a pass, choose whether it's a class pass or an appointment pass, then select Universal Pass.

Where can I find archived passes?

Select Archived at the top of the page where your passes are listed.

Where can I see who's purchased a pass?

Open the pass and select the Purchases tab. It shows every purchase, including invoice status, remaining credits, duration, and sharing details.

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