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Widget: the most common problems

Check this article if you have any problems integrating your widget.

BrandedApp avatar
Written by BrandedApp
Updated over 2 years ago

The widget can be integrated on any kind of website: Wix, Wordpress, Contentsquare...

Thus, due to this diversity of environments, the integration of the widget may require a particular configuration.

If you still have a problem after consulting our widget configuration articles, we invite you to do the following checks:

  1. If content is displayed in your widget that it should not be (courses, workshops, course cards...), or vice versa

    1. Check that the corresponding filters are as you expect, in your widget configuration

    2. Once the configuration has been changed, copy/paste the generated code back into your site

  2. If the widget looks different from the preview in the back-office, or if your widget does not respond to clicks

    1. Activate the compatibility mode

    2. Once the configuration has been changed, copy/paste the generated code back into your site

3. For any other problem, please contact your Account Manager

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