Every sitter on Bubble is ID, reference and background checked before they’re approved. We don’t run those same checks on parents, so it’s always worth taking a few simple steps before you accept a booking.
1. Check the parent’s profile
Tap the parent’s photo on any request to see their bio, any friends you have in common, and reviews left by other sitters. You can also message sitters who’ve reviewed them if you’d like to know more.
2. Ask questions before you accept
If a parent hasn’t written a bio, or something isn’t clear, message them in the app. Ask about the children, the routine and anything else you’d like to know. A quick video call through the app is a great way to get to know each other first.
3. Keep everything on Bubble
Keep your messages, bookings and payments in the app. That way we can support you if anything goes wrong, and your booking is covered by our £1m Public Liability Insurance.
4. Keep your address private
We never share your home address with parents, and we’d recommend you don’t share it either.
5. Meeting before a sit?
Some parents like to meet before the first booking. That’s fine, but meet somewhere public and in daylight.
6. Use Safety Bubble during a sit
Safety Bubble gives you quick access to safety tools during a booking, including location sharing, emergency contacts and safeguarding advice.
7. Trust your instincts
If something doesn’t feel right, you don’t have to accept the booking. You can decline any request, or end a sit early if you feel unsafe. Your safety comes first.
Need help?
Our team is here until 9pm, 7 days a week. Message us in the app or email support@joinbubble.com.
If you’re worried about a child’s welfare, please read our safeguarding guide. In an emergency, always call 999.