Bubble provides £1 million public liability insurance for every babysitter for sits booked through the app. This insurance is provided automatically and neither parents nor babysitters need to pay for it.
What the insurance covers
The policy covers situations where a babysitter accidentally causes injury to a third party or damage to property while on a sit.
Coverage only applies when the sit is booked and in progress through the Bubble app.
A sitter is covered for up to £1,000,000.
The policy is public liability, meaning it covers damage or injury caused to others, not the sitter’s own injury or belongings.
How to insure a sit
Sitters do not need to set up or pay for the insurance.
Coverage is automatically applied when they sign up and complete sits through Bubble.
A sit is not covered if a booking takes place off-platform, even if the connection was first forged on Bubble between sitter and parent
Claims if an accident occurs
The parent informs the sitter and requests compensation.
The sitter opens an insurance claim as the policyholder. To make a claim, you need to contact their claim handler via one of the following means:
Phone: 0161 236 6969
You can also email insurance@joinbubble.com if you wish to discuss a particular incident or claim with us.
Claims are investigated by the insurance claim handler, who reviews evidence from both parties to determine whether the claim is valid. Bubble will not be able to guarantee a successful claim or comment on the likelihood of a successful claim.
What if I dispute the claim being made?
The Claim Handlers are experts at investigating claims made and determining whether a particular claim is valid. They will consider all the evidence and reports supplied by both parties before determining whether the claim should be successful.
Am I covered for injury or damage to me or my own property?
As is typically the case with third party public liability insurance, you are covered for injury and damage that you cause accidentally to someone else, not to yourself or your own property.
Policy details/ excess
The sitter must pay a £500 excess on any successful claim.
If damage is under £500, it typically wouldn't be claimed on the insurance and should instead be resolved directly between the sitter and parent.
The insurance is arranged through YuTree Insurance Ltd, and you can request the certificate of insurance by contacting Bubble at insurance@joinbubble.com
If a sitter closes their Bubble profile or loses access to the platform, they will no longer be covered by the insurance.
For anything else, you can always contact support at support@joinbubble.com.