With our new reminder feature, it's now possible for sitters to send parents one polite reminder if they haven't responded to their application within 24 hours.
To send a reminder:
Head into the app and click on the job request.
At the bottom of the page, you'll see a new button saying 'send a reminder'.
If you click on the button, it'll take you through to a messaging screen.
Here, you can send a polite reminder to a parent to check the status of your application.
Here are some tips for sending a reminder:
Be patient and polite - we know uncertainty can be frustrating, but friendliness goes a long way in making a great first impression.
Be open and honest - it's okay to say that you have other potential jobs, so don't be afraid to be direct.
Read back your message before you send it - you're only able to send parents one reminder, so be sure to include everything you want to say.
If you're still a bit unsure what to say, here are some ideas to help you out:
"Hi there, I was wondering if you have had a look at my profile yet? I've had a couple of requests from other parents so it would be great to know if you're still looking for a sitter. I'd be happy to answer any questions you may have."
"Hey, I'm not sure if you saw, but I applied to your job a few days ago. I wanted to check if you had a chance to look through my profile? I'm happy to answer any questions you may have 😀"
"Hello. Hope you are well! I applied to your sit but haven't heard anything back yet. Are you still looking for a sitter as I'd be really keen to help out? I'm happy to answer any questions you may have 😀 "