We’re thrilled to have partnered with Deliveroo on a groundbreaking scheme to offer free childcare at home, holiday clubs, eldercare and Petcare to riders on the platform. Below is a Q&A to help ensure you get the most out of this fantastic benefit.

What does the benefit entitle me to?

Deliveroo has awarded a group of riders Bubble credit to pay for up to 15 hours of free childcare, eldercare and petcare on the Bubble app.

As well as 15 hours, you also get access to Bubble Plus. This is Bubble’s premium subscription plan, and as well as some additional features it also means you don’t pay Bubble’s standard booking fees on any of your bookings.

What if I haven’t been contacted by Deliveroo?

We suggest you get in touch with your rider team.

How long will my 15 free hours be valid for?

This will be valid until 31/03/2025.

How do I get Bubble?

Here’s what you do:

And that’s it - your 15 hours should be ready in your wallet to apply automatically to your next booking.

What type of care can I book on Bubble?

Bubble is primarily used for booking babysitters and nannies to look after your children in your own home. It isn’t a childminding or nursery service, where your kids are looked after at someone else’s home or premises.

You can also use the benefit towards holiday clubs, eldercare, Petcare, or Helpr (help with tasks or cleaning at home.)

Thousands of parents use Bubble to book amazing people, easily, flexibly and affordably.

You can book someone even at short notice to come over and look after your kids, even if it’s just for a few hours.

How do I make a booking?

Once you’re signed in and set up with your account, you’ll see that the app has a few different booking options. However most common is the Post a Job function, where you create your request and have local sitters apply to the job.

You always get the chance to go through their profiles, review their experience and ratings, and chat to them in the app if needed.

Once you find someone you like, you just confirm the sit and you’re good to go.

How does payment work?

The Bubble app tracks your sit to the minute and you pay for your sit securely and seamlessly in the app.

All sitters on the app set their own hourly rate and you’ll see this when booking them - but remember, you’re getting 15 hours paid for by Deliveroo. So when you end your sit and are presented with your receipt, the app will automatically knock these free hours off your total bill.

How are the sitters on Bubble vetted?

Every sitter on the platform goes through a thorough screening and onboarding process that includes identity checks, reference checks and online background checks.

What’s more, the app will show you on their profile whether they’ve completed some additional checks, such as an enhanced DBS check or video interview with our team.

And what parents really value most is our review system. You’ll get to read the sitter’s reviews from other local families, and even chat to those families in the app if you want to ask some more questions.

Crucially, you are always in total control of who you choose to book on Bubble. When you post a request you’re not committing to booking anyone. You only do this once you’ve reviewed your applicants and seen someone you love and want to book.

What if I want to use more than 15 hours?

No problem at all. You’ll be able to make as many bookings as you like, just note that it’ll just be those first 15 hours that’ll be paid for by Deliveroo.

Does Bubble operate across the UK?

Yes we do. London and the South East is our strongest area in terms of sitter supply, however every day we are supporting parents in places like Edinburgh, Manchester, Bath, Bristol, Brighton and more.