We know that care arrangements don’t always go to plan. To help you stay focused on work when the unexpected happens, Uber offers access to Bubble for Work — a back-up care benefit designed to provide flexible, short-notice support when you need it most.

Through our partnership with Bubble, the UK’s No.1 back-up care app, you have access to the following services:

Uber provides all active Gold, Platinum and Diamond tier drivers with 20 fully subsidised hours of Bubble Work Allowance per driver per benefit year.

The benefit year runs from 1 March 2026 to 28 February 2027 each year. Unused Bubble hours cannot be carried forward to the next benefit year.

Back-up care is designed to support you when your regular care arrangements for your child(ren) or adult dependent(s) fall through or you do not have care in place and need emergency cover so that you can continue to work.

Once your Bubble Work Allowance is used, you can continue to book care through the app at your own cost or you can self-fund care for personal use as and when needed.

You can browse and select a sitter based on their profile, ratings, and availability. With over 30,000 approved sitters across the UK, Bubble provides unmatched flexibility, choice, and control when searching for care.

Choose and book any registered holiday club across the UK using your Bubble Work Allowance. Pay the provider upfront and then claim reimbursement after the care took place. This gives you complete flexibility to choose the club that best suits your family’s needs.

Through a partnership with Curam Care, Bubble offers flexible adult care and eldercare options via the Curam app. Connect with over 9,000 vetted carers nationwide for hourly or short-notice support. Services include personal care, meal preparation, light chores, medication reminders, assistance with hospital discharges, and cognitive decline support.

Bubble+ Membership: Your Bubble+ Membership gives you no booking or cancellation fees, along with reduced service fees when self-funding care. You can take advantage of extra booking types, such as Repeat Bookings and Night Nannies, to arrange regular or specialised care more easily. You also get unlimited messaging to connect with sitters and build your network of carers before care is needed.

Working Parents Club: access a library of recorded webinars covering a wide range of parenting and family topics, plus quarterly live Q&A sessions with a childcare expert. Invitations are sent by email, and co-parents are welcome.

Nanny Agency: premium end-to-end service for individuals looking for a part-time or full-time nanny. There is a 25% discount on the placement fees, which is an average saving of £750.

Petcare: Access Bubble’s network of verified sitters and pet-lovers ensures your pets receive top-quality care. Choose from four flexible booking options: Walking, Sitting, Boarding, and Drop-ins. Once you’ve found a carer you trust, rebooking is quick and easy. Please note that this service is self-funded.

Tasks: access this self-funded service for light domestic and administrative support. Examples include companionship for elderly relatives, running errands, meal prep, and light housework such as cleaning and ironing.

All UK active Gold, Platinum and Diamond tier drivers are eligible.

It's easy to register and start finding care:

Yes. Before you can place your first sit/booking request, you’ll be asked to add your debit or credit card details. A quick security check will be carried out to confirm the card is valid. You may see a £1 temporary charge, but no money is taken — this is a standard verification step and the charge will automatically disappear.

If your Uber-sponsored hours are not showing in your Wallet, simply message the Bubble Customer Success Team in the in-app chat, letting them know that Uber is providing you with the Bubble for Work benefit and provide your email address that you use for communicating with Uber - they'll take care of the rest.

Yes, follow these steps:

However, if they already have a Bubble account with that number, please contact us via in-app Live Chat for help as you won’t be able to add their account to yours.

Both of you will then share the same account and can book care as needed.

All eligible drivers are entitled to 20 hours of Bubble Work Allowance per benefit year (1 March 2026 to 28 February 2027).

Once a sit is complete and the timer is stopped, review the timing and adjust if needed to reflect the actual start and end times of the care. You can then choose how to pay for that sit:

You’ll always be able to review the details before payment is confirmed.

Yes, you can continue to book care through the app. However, payments for additional bookings will need to be made personally using a credit card, and you will benefit from no booking fees.

You can view your real-time allowance in your Wallet under the Work Benefits section. The expiry date displayed will indicate when the current membership period ends each year.

If you move into the Blue tier, then you will no longer have access to the Bubble for Work benefits. If you later move back up to Gold, Platinum or Diamond, your Bubble for Work benefit will be reinstated.

Note that you will have a maximum of 20 hours in any given year (March to February). For example, if you started the year on Gold and used 5 hours, then dropped to Blue, then later moved back onto Gold, you would have 15 hours remaining.

Your children, including adopted, foster and stepchildren.

1. Post a job with clear instructions

Posting a job helps reach more sitters quickly. Be sure to include detailed info - times, location, number of children, and any helpful notes - so sitters know exactly what to expect.

2. Use filters wisely

Start broad and refine later. If you don’t have someone specific in mind, avoid narrowing your search too early. Begin with general availability and location filters to see who’s around.

3. Chat or pre-meet before you book

Use the in-app chat to ask questions and get to know a sitter before booking. If time allows, book a short intro sit to meet in person. You can also message any sitter before posting a job to get to know them in advance.

4. Use your favourites

If you find someone you like, tap the heart icon to save them to your favourites - so you can rebook them easily in future.

5. Give yourself time

Last-minute care can be arranged, but giving yourself even a little extra time increases your chances of finding a great match - especially during busy holiday periods.

Yes. Your request will immediately alert local carers, who will then respond if they are available to attend.

You can get reimbursed for any holiday clubs in the UK. Just book and pay directly with the provider, then go to ‘Holiday Clubs’ in the App and complete the reimbursement form. You can also book in-home sitters to help during the school holidays.

Unfortunately, Bubble cannot facilitate CCV or TFC right now. This is because these schemes can only be used with Ofsted-registered providers such as childminders and nurseries.

Each sitter who applies to Bubble must undergo a thorough onboarding process which includes background, ID, and reference checks, with only 1 in 4 applicants making it through our vetting. Users can also message and read reviews left by other parents, as well as meet up with prospective carers. For more information, view Bubble’s Trust Pillars.

If you need to cancel your booking, please log into the Bubble app and locate your booking. Within the booking, there is an ‘edit’ option which will allow you to cancel the booking.

In some circumstances, a fee will still need to be paid from your Bubble Work Allowance. The following cancellation rules apply:

Cancellation fees compensate sitters for reserved time that is unlikely to be rebooked at short notice.

Transparency and safety is at the heart of the Bubble service. Parents can clearly and easily see the DBS status of sitters on the app. There are 3 types of DBS status:

“DBS Verified” means Bubble has submitted, reviewed and confirmed a valid Enhanced DBS, including the children’s Barred List. Certificates must cover the child workforce and be issued within the last 18 months or registered on the DBS Update Service.

“DBS (Not verified)” means the sitter has confirmed that they hold a DBS check. In most cases, the sitter holds their DBS certificate through their workplace (for example, as a teacher, nursery nurse, or childcare professional), and you can request to view their DBS certificate directly to review key details such as the issue date, workforce, and level of check. As the DBS was not obtained through Bubble, it has not been verified by Bubble.

This ensures transparency and safety so you can choose trusted carers with confidence.

Through the app, you have the ability to review each sitter/nanny, which can then be seen by other users. The app also enables you to send instant messages directly to a Bubble Customer Success agent. The team is available 8:00 - 21:00 Monday to Friday and 9:00 - 21:00 Saturday, Sunday and on bank holidays.

Bubble enforces a Fair Usage Policy on sitter’s hourly rates. This is to avoid sitters inappropriately increasing their hourly rates if they know it is being subsidised by your company.

For any sit where the hourly rate exceeds £19, you will need to pay the additional amounts above £19 per hour yourself. Bubble will notify you in advance if this is the case, and you can either choose to pay the excess amount, ask your childcarer to reduce their rate, or book a different childcarer.

Bubble will also be automatically alerted where a sitter's rate is higher than their usual rate, and you may be required to pay any additional amounts. This will be decided at Bubble's discretion.

Your children, including adopted, foster and stepchildren.

You can use your benefit with any provider offering half-day or full-day group holiday childcare, including sports camps, arts clubs, STEM camps, multi-activity programs, or play-based holiday clubs. A holiday club must provide genuine childcare, without a parent or guardian overseeing care.

Please note that the following (not exhaustive) are not eligible:

Payments will only be reimbursed if they have been paid by bank transfer or credit/debit card. Cash payments will not be reimbursed.

How is my allowance calculated?

Holiday club spend is converted into “Bubble Hours”:

Example: If you spend £60 on a day of care, that equals 4 Bubble Hours of your allowance.

Don’t worry, we’ll round your hours up to the nearest 15 minutes. Example: you spend £56.25 on a day of care. This would use 3.75 hours of your Bubble allowance.

If your claim goes over your remaining allowance, you’ll be reimbursed only for the portion that fits within your balance. The rest will be your responsibility.

No. If you choose to pay for holiday clubs using CCV or TFC, you cannot also claim the same cost back through your Bubble Work Allowance. This is because the same childcare expense cannot be funded twice through two separate schemes.

The Bubble Work Allowance is designed to reimburse eligible out-of-pocket childcare costs that you have personally paid for and that have not been covered by another benefit or salary sacrifice scheme (such as CCV or TFC).

You can book as early as your chosen provider allows. Early bird discounts mean you use less of your Bubble hours allowance when booking holiday clubs.

It depends on the provider. Some accept same-day bookings or walk-ins, but availability may be limited or priced higher. We recommend booking in advance where possible.

That's fine - just contact the provider directly. We only accept proof of booking and payment after the care has taken place, so there's no need to contact us before then.

No, please only submit your claim to Bubble after the care has taken place. This makes it easier to manage cancellations or people changing companies.

You can only submit an expense after the care has taken place. You can submit expenses for care that took place during each benefit year. Only claims submitted up to 1 month after the care date will be eligible for reimbursement.

Reimbursements are processed within 14 days of a verified claim, subject to available allowance.

Yes, you can use your allowance to cover care for more than one child, as long as the total amount stays within your remaining Bubble Hours.

No, there’s no limit on the number of claims - you can submit as many claims as needed, up to your annual allowance.

You can check your allowance or ask about a claim by contacting the Bubble team via:

Uber is not liable for the quality, suitability, or any incidents arising from the use of third-party childcare providers. The Bubble reimbursement programme is designed to give families flexibility and choice in selecting care that meets their individual needs. As such, responsibility for selecting a suitable provider rests with the parent or guardian.

Bubble does not vet, accredit, or inspect third-party care providers directly. While Bubble reviews documentation as part of the reimbursement process (e.g. proof of payment, provider credentials where applicable), it does not regulate or oversee the day-to-day operations or safety standards of any setting. We recommend that families carefully assess the provider’s policies, experience, and credentials before booking. If in doubt, speak directly with the provider and seek any documentation that helps ensure confidence in their standards of care.

This includes your partner, parents, parents-in-law, siblings, siblings-in-law, aunts, uncles - or any adult family member for whom you have caregiving responsibility and who, without support, may require you to take time off work. You can also use this for yourself.

You can book support when:

Use your work email address and choose “My employer” as the funding type in the final step. This ensures that, once approved, invoices go automatically to Bubble and are deducted from your Bubble Work Allowance.

At Curam the number one priority is client (and carer) safety. We have the most comprehensive artificial intelligence enabled verification process of carers in the UK. All carers will be able to show you their verified ID in their app when they meet you for the first time. This is how a Curam carer is verified and approved.

For any time amendments, such as earlier or later start, please message the carer directly to agree to the change. Once confirmed, you can then amend the care request in the relevant app.

We ask and require at least 48 hours notice of any cancellation of a shift on the platform to your contracted care worker. It is standard for care workers on the platform to insist that all cancellations made within the 48-hour period will be subject to the full hourly rate for care contracted in those 48 hours. This however is at the total discretion of the approved Care Professional.

In the rare event of a carer cancelling (e.g. due to a family emergency):

Crucially, no-one is ever foisted upon you - so you still get to choose from the carers that respond, as per the standard process. If the Curam care giver needs to cancel and no replacement can be found (and subsequently accepted by you) the applicable credits or funds will be refunded to your account, whichever is applicable.

Through the Curam app or website, you have the ability to review each carer, which can then be seen by other users. The customer support team is available Monday to Friday: 7:00–23:00, Saturday, Sunday and bank holidays: 8:00–22:00 on the following number 01387 730 766, and for any non-urgent queries at client@curam.io.

Adult / Eldercare bookings are converted into “Bubble Hours” as follows:

Please note: For some types of specialised care, or very short sessions (e.g., 30 minutes) where the cost is significantly higher, more hours of your Bubble Work Allowance may be deducted.