This article explains how to start uploading photos on your BuildTools mobile app, Android or iOS, and what permissions you may need to give access to.
Android
Start by going to Documents--->Photos
Tap the "+" icon and you'll see a prompt asking for permissions the very first time. Make sure to select Allow
Once permission is granted you'll be given options to snap a new photo or choose from existing files on your device
iOS
Same as with Android, click the "+" icon and you'll see this screen, choose to take a new photo or pick from an existing location
When asked for permission please allow as shown below
Any questions or help please reach out to Support