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My file will not upload (size or format issues) – what are the limits and workarounds?

Check file type and shrink big files.

Updated over 3 months ago
  • Make sure you’re using a supported format (usually PDF, JPG, PNG, DOC, etc.).

  • Check that the file size is within the maximum upload limit shown on the page (or keep it under a few MB to be safe).

  • If it’s too large, compress the PDF or image, or split long documents into smaller files.

  • Try again from another browser if the upload freezes.

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