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Why didn't the refund arrive after canceling the order?

Updated over 5 months ago

After you cancel an order, the refund process typically takes place within the following timeframes:

  1. Return Shipping: It may take up to 30 days for returned items to reach our facility and be processed.

  2. Processing Time: Most refunds are processed within 3 to 5 days after we receive and process your returned item.

  3. Refund Issuance: Once your return is processed, we will issue a refund.

  4. Total Duration: Typically, the entire refund process, from returning an item to receiving the refund, can take up to 2-3 weeks. In some cases, the period may extend longer depending on shipping and processing delays.

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