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What should I do if I am not satisfied with the delivered items?
What should I do if I am not satisfied with the delivered items?
Updated over a week ago

We Value Your Customer Experience

At buymie, we always strive to provide the best experience to our customers. Your satisfaction is our number one priority, and we want you to be 100% content with your purchase.

If you're unhappy with your order for any reason, please get in touch with our customer support team, and we'll help address your concerns.

Contact Us

You can start a live chat with us via the side menu of your app. To ensure we can handle your query as efficiently as possible, we suggest including your order number and details of what you're unhappy with.

During working hours, a team member will usually respond within a few minutes and look to resolve the issue for you as quickly as possible.

If you'd prefer digital snail mail, you can email us at As long as you email from the same address as is linked with your buymie account, the responses from our team will be available in-app and in your email inbox.

Having Trouble?

Contact us in-app or send a message to our support team at

We are here to help you with any issue you may have and will do our best to get it resolved as quickly as possible.

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