Cancelling Your buymieplus Trial or Membership
You can cancel your trial or membership anytime in your Account settings. To do this, open your buymie app and tap on the side menu. Then you can go to My Account → Account → Cancel Now.
Important note: If you have a paid membership, you may cancel your buymie plus membership within the first 14 days of your paid membership and receive a refund of the membership fee. The refund will only apply if you have not placed any orders using your paid buymie plus membership.
Note: If you cancel at any other time, you will not receive a refund. However, you can continue to enjoy the free deliveries through the end of your billing period.
Requesting a Refund
If you're entitled to a refund based on the conditions outlined above and wish to request a refund, please contact our customer support team via in-app live chat or email support@buymie.eu.
Having Trouble?
Contact us in-app or send a message to our support team at support@buymie.eu.
We are here to help you with any issue you may have and will do our best to get it resolved as quickly as possible.