Before finalizing your bulk swag order on Stadium or adding new on-demand products to your account, you can request mockups to preview how your logo and branding will appear on selected items. Whether you're wondering how to preview branded swag designs before placing a bulk order, customize items with your logo, or check mockup status after submission, this article will walk you through the full process.
Step-by-Step Guide to Request Swag Mockups
Access Swag Catalog
Entry Point 1: Swag Catalog
Go to https://www.bystadium.com/ and click the drop-down arrow next to Catalog.
From the options, click on SWAG CATALOG.
Entry Point 2: Left Navigation Bar
Expand the Sidebar Menu (if collapsed)
Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
(If the menu is already expanded, you can skip this step.)
Navigate to Swag
In the sidebar menu, locate and click on " Shop Swag" to access your swag page.
Entry Point 3: Swag Locker Shop
Navigate to Your Swag Page
Expand the Sidebar Menu (if collapsed)
Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
(If the menu is already expanded, you can skip this step.)
Navigate to Swag
In the sidebar menu, locate and click on " My Swag" to access your swag page.
Access Swag Locker Shop
On your Swag page, click "PURCHASE SWAG."
Browse Swag Catalog
Select a Delivery Country
Make sure that you are ordering from the country menu where you want the swag to be delivered.
Click the flag icon in the store
Select the country where you want the swag to be shipped.
Choose Your Swag
Browse through the available swag items.
Use the search bar for a quick search or filter items by category.
Check Minimum Orders
Pay attention to the minimum order quantities for each swag item
To easily find the Bulk Swag items, click on the ORDER QUANTITY filter.
From the options, you can use the "Buy In Bulk" filter.
Review Product Details
On the product page, you can:
Explore available colors and view product mockups
Check the size guide (if applicable)
View available sizes
Review detailed product information
See available decoration methods
Check product pricing and applicable discount rates
Check Color Variants
To check the mock-ups for each color, click on the color and hover your mouse over the mock-up to check the details.
Some items will have a preview on each side (e.g., back and front). Just click on the side you wish to check to see the mockup.
Out of Stock Colors
If a color variant is out of stock, it will appear with a faded overlay and a diagonal line across it.
Review Size Guide
To view sizes and measurements, click the SIZE GUIDE link located below the available color options.
Important Note
For size guides that redirect you to a separate page or show body measurements, be sure to review the product information as well. You may find a disclaimer at the bottom noting possible differences between the size guide and the actual garment.
For size guides that open in a pop-up window, you can view disclaimers, measuring instructions, and product-specific measurements by scrolling through the details in the pop-up.
Out of Stock Sizes
If a size is out of stock, it will appear faded, and you won't be able to enter a quantity in the box.
Available Decoration Method
For some customizable swag, find information about imprint type, imprint area, and imprint location in the Product Information or Decoration Method.
Sharing Your Customization Preferences
For any blank swag items, you’ll be prompted to customize the item.
Customizing Blank Swag Items
Upload Your Logo
If you added a blank swag to your bag, you will be prompted to upload your logo.
You can upload your company's logo by searching the company URL, uploading from your device, or using a previously uploaded logo in your account.
Once done, click on "I am authorized to use this logo."
Upload Brand Guidelines (Optional)
If you have brand guidelines or any specific design specifications, you have the option to upload a PDF for our team's reference. This will help maintain brand consistency in the mock-ups.
Select Preferred Decoration Method (Optional)
In the field labeled Preferred Decoration Method, enter how you'd like your logo applied.
Example:
Embroidery, screen print, DTF
Specify Logo Placement (Optional)
In the field labeled Logo Placement, indicate where the logo should appear on the item.
Example:
Left chest, center, back center
Add Notes to the Design Team (Optional)
Use the Notes to the design team field to provide extra details such as:
Logo size
Color preferences
Special instructions or usage notes
Add to Bag
Once all fields are complete, click the ADD TO BAG button in the bottom right corner to save your custom item.
Continue Shopping or View Bag
Once done, the item will now be added to your bag.
Click VIEW BAG if you wish to proceed to checkout,
or click the “X” icon on the popup to return to the catalog and continue shopping.
Request Mockups
Go to "My Bag"
Once you are satisfied with the items you added to your cart, just click the bag icon to proceed to the My Bag page.
Review Customizations
On the "My Bag" page, you can review the logo(s) you uploaded for each swag.
Review each item and click Edit Customization if needed.
Initiate Mockups Request
After reviewing the items in your cart, click on "REQUEST MOCKUPS."
After requesting the mockups, you’ll see a pop-up window with two options:
Option 1: CONTINUE WITH MOCKUPS
Click this if you only want to request mockups for review without placing an order right away.
Use this when you want to see design previews before committing to payment.
Option 2: BACK TO BAG
Click this to go back to your cart and proceed to checkout.
Choose this if you're ready to pay now and speed up the process. The mockups will still be provided for approval before production starts.
In this article, we will choose CONTINUE WITH MOCKUPS to initiate the request.
Request Mockups
After choosing CONTINUE WITH MOCKUPS, another window will appear.
Select which items you'd like mockups for (if you have more than one in your cart)
Note: Any unselected items will remain in your cart.
After selecting the items, click the SUBMIT button to proceed with the request
Confirmation
Once the request is successfully submitted, a confirmation window will appear. Please read the stated timelines for your design to be ready.
To check the status of your request, click on the VIEW SWAG button.
Wait and Approve Your Mock-ups
Check the Mock-up's status
Clicking the VIEW SWAG button will route you to your Swag page.
Navigate to the SAVED DESIGNS or ALL tab to find your order.
Your mock-up status will initially show as "IN DESIGN", indicating that our team is working on your design.
Check Your Mock-ups
Once your mock-ups are ready, the status will update.
You’ll also receive an automated email notification once your mock-ups are available for review.
Click on the image of your swag item to view the mock-up details.
If you ordered multiple items, click VIEW MORE to see all mock-ups.
Hover your mouse over the image to zoom in on the details.
On the right, you can also check the product details.
Approve Mockups or Request Changes
If you're happy with the design, click APPROVE DESIGN to finalize it.
If changes are needed, click REQUEST CHANGES and provide specific feedback.
You can do this for each swag item individually or for the entire collection under the SAVED DESIGNS tab.
Approved Designs
Once approved, the mock-up status will change to "DESIGN READY." you may now place a bulk order from your saved designs, add them to your shops, request changes, or create a swag kit.
To access more options, click on the three dots (…) next to each collection.
💡 Important Note For MockUps with Orders Placed:
Changes cannot be made after approval once the order enters production.
If you need to update a design after approval, contact our customer service team as soon as possible via:
The chatbot on our website, OR
Send an email to hi@bystadium.com
If production has already started, we will not be able to modify the design.
Need more help? Contact us via CHAT / SEND AN EMAIL TO ✨hi@bystadium.com
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