Need to add more recipients to your ongoing Stadium Kit order? Whether you’re sending branded swag, onboarding kits, or employee appreciation boxes, this guide walks you through every step of inviting new recipients directly from your Kit order dashboard. Learn how to add recipients using available seats, purchase extra seats if needed, and send invitation emails, all within a few clicks.
This article includes sections
Step-by-Step Guide to Adding Recipients
Navigate to the Kits & Items Page
Expand the Sidebar Menu (if collapsed)
Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
(If the menu is already expanded, you can skip this step.)
Navigate to Kits & Items
In the sidebar menu, locate and click on "Kits & Items" to access your kits and send items page.
Locate Your Kit
On the Kits & Sent Items page, click the LIVE kit you want to check.
Filter Kits by Owner (For Company Workspace Users)
If you have permission to access and manage shared kits, you can use the OWNED BY filter to view kits created by other users in your company Workspace.
Here's a step-by-step guide for the complete steps: 👉How to Filter Kits by Owner (For Company Workspace Users)
Access the Kits Order Dashboard
On the Kits dashboard, go to the SENT GIFTS tab.
Click on the active order to expand the drop-down menu and then click on ADD RECIPIENTS.
Or Open the Order Details Page
Alternatively, you can also click on VIEW ORDER button to go to the order details page.
From the order details page, click on the ADD RECIPIENTS button
Adding Recipient(s) Only For Available Seats (no extra seats)
Enter Recipient Details
If you are only adding recipients to available seats, DO NOT enter a quantity in the recipient quantity field to avoid being charged for extra seats.
Enter the email addresses of your recipients.
Click NEXT to proceed.
Send Invitation Email
Choose whether you want to send or skip the invitation email to the recipient, then click NEXT.
Confirmation
A notification will be displayed indicating that the recipient has been added
Check Recipient Status
The added recipients will now appear in the NOT REDEEMED list on your order dashboard.
Adding Recipients and Purchasing Extra Seats (If Needed)
Adding Recipients When Available Seats Are Not Enough
If the total number of recipients exceeds available seats, you will need to purchase additional seats.
Adjust the Recipient's Quantity
The system will show an error message:
"Total recipient count should match the extra recipients added."
To proceed, enter the number of extra seats in the RECIPIENT QUANTITY field.
Adding Recipients When No Seats Are Available
If no seats are available, enter the total number of additional recipients to match the number of emails added.
The system will update and display the number of extra seats required for payment.
Click NEXT to proceed.
Send Invitation Email
Select whether you want to send or skip the invitation email to the recipient, then click NEXT.
Select Payment Method
Choose or add your preferred payment method from the options provided.
Click CONTINUE to proceed.
Process Payment
On the order summary section, click "PAY NOW."
Confirmation Message
A confirmation message will appear indicating that the recipient's email has been successfully added. On this page, you will also have the option to download your order invoice and view the payment breakdown.
Check Recipient Status
The newly added recipients will now be listed under NOT REDEEMED.
To remove recipients from your existing order, follow the steps in the article ✨How to remove recipient(s) from your Kit order
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