Need to add funds to your Company Workspace Wallet for team gifting, rewards, or swag orders? This guide will walk you through every step of loading money to your default Workspace Wallet, from accessing your company dashboard to selecting a payment method and confirming your balance.
Whether you are a Workspace owner, admin, or team member, understanding how to manage your wallet ensures smooth transactions and uninterrupted sending.
Step-by-Step Guide on How to Add Funds to Your Company Workspace Wallet
Navigate to the Wallets Page
Follow these steps to access your Individual Wallet/ User Default Wallet:
Click the Wallet icon or drop-down arrow in the top-right corner of the page to expand the Wallet menu.
Under YOUR FUNDS, you'll see options for your Individual Wallets.
Select the User Default Wallet to view your available balance and Wallet history.
Tip: The Individual Wallet is separate from the Workspace Wallet. Make sure Individual is selected when you want to add funds to your Individual/User Default Wallet.
Default Wallet Views
If you are a Workspace Owner, you will see two default wallets in your account:
User’s Default Wallet/Individual Wallet – Your personal wallet linked to your user account.
Default Workspace Wallet – Here you can view all Wallet transactions from other Workspace users, see the total available balance, and allocate funds to other users in the Workspace.
You can add funds to your User’s Default Wallet/Individual Wallet to use for your own purchases or transactions.
If you are an admin, sender, or member, you will only have access to the User's Default Wallet in your company Workspace.
Add Funds
On the Default Wallet page, click on ADD FUNDS.
User's Default Wallet View:
Add the Amount
Enter the amount you want to load.
Optionally, add a note for your own reference.
Click on NEXT to proceed.
Choose Payment Method
When adding funds to your wallet, you will be asked to select a payment method. There are two types of payment methods available: Credit Card or ACH Transfer.
🪪 Credit Card Option
Funds added using a Credit Card are available immediately after the payment is completed.
Select Credit Card
Select Credit Card as the payment method, and click NEXT.
Enter/Choose your Card Information
Choose a Saved Card or Add a New Card
Click NEXT to proceed.
Review Your Purchase
Review your order details to make sure everything is correct.
Click SUBMIT FUNDS to finalize your transaction.
Confirmation
Once your payment is processed, a pop-up confirmation message will appear.
Click DONE or the X button to close the confirmation window.
View User Default Wallet/Individual Wallet History
After successfully adding funds, you can view your transaction history and updated balance in your default Wallet.
Check Owner's Default Workspace Wallet View History
If you are a Workspace owner, you will also see your updated transaction history and balance in the Default Workspace Wallet.
🏦 ACH Transfer Option
Funds added using ACH will appear in your wallet once the transfer has been processed.
Select ACH Credit
Select ACH Credit as the payment method.
Click on SUBMIT FUNDS.
Process the Bank Transfer
Review Stadium’s Bank Transfer Details
Complete the transfer through your bank or contact your AP team.
⚠️Important: This order number expires in 60 days. Please complete the transfer before the expiration date to avoid delays.
Get a Copy of The Invoice
You can either download the invoice or send it directly to your AP team.
📥 Download Invoice Option
Click Download Invoice
Send it manually to your AP team
📧 Send Invoice Option
Click SEND INVOICE
Enter your AP team’s email
Click SEND
Check Transfer Status
On your User's Default Wallet page, check the transfer status under your Pending Transactions section.
Click the drop-down arrow on your transaction to view details
Once payment is processed by your AP team, the status will update to Paid, and funds will be added to your User Default Wallet.
📝 Important Notes
You may deposit any amount, but bonus credits apply only to deposits above $10,000
To request a refund of unused credit, please contact our support team through the ✨Contact Us form or website chatbot.
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