Easily access and download your shop's sales report data, ensuring you have all the information you need in your shop's dashboard.
Here is a step-by-step guide on how to access the sales report
Navigate to the Shops Page
Expand the Sidebar Menu (if collapsed)
Click on the left-facing arrow ( ˂ ) at the top-left corner of the sidebar to expand the navigation menu.
(If the menu is already expanded, you can skip this step.)
Navigate to Shops
In the sidebar menu, locate and click on "Shops" to access your shop's page.
Select Your Live Shop
On the " Shops" page, navigate to LIVE Shops, then click on the shop you'd like to access.
🔍Filter Shops by Owner (For Company Workspace Users):
If you have permission to access and manage shared shops, you can use the OWNED BY filter to view shops created by other users in your Company Workspace.
For a complete guide, follow the steps in this article: 👉How to Filter Shops by Owner (For Company Workspace Users)
Navigating to Reports
Go to the REPORTS tab.
Click on the drop-down arrow next to the order you wish to check.
Here, you will see the order details of recipients who redeemed or purchased from your shop.
Reports Tab
The Reports Tab will show you all the Order Sales information.
Recipients Order Details: If you are in a shop created in your personal Workspace, you will only be able to see the details for the Orders placed in this shop's data.
You can download the redemption report of your shop and search specific recipient orders using the search bar or the filters.
Click on the drop-down arrow to show all information regarding each recipient's redemption, including:
Name and email of the recipient
Date of the redemption
Their order numbers
The items they have selected in their order
Sales Data Download
After exploring the recipient's order details, just click on the DOWNLOAD button to get a CSV copy.
Advanced Reporting
If you have purchased a Business package, you'll have access to custom reports where you can see:
Shop Overview:
A high-level overview of points spent, accepted, and more.
Use the filter button to filter out orders that will show in your reports tab
Top Products
You will also see the Top Products in your Kits, Shop, Shops in your company, and all shops in the Stadium.
Top Categories
Insights to help you curate your catalog by showing the most popular categories.
Top Subcategories
Further exploration of top subcategories among recipients.
Redemptions by Country
Information on which countries recipients are redeeming from, and the most popular items per country.
Redemptions by State (US)
Breakdown of redemptions by state, whether they're from opposite coasts or within the same region.
Orders Placed in the Shop (Company Workspace)
At the bottom of the sales data, you'll see the orders placed in your shop.
Click on the drop-down arrow to show all information regarding each recipient's redemption or user purchase orders, including:
Name and email of the user
Date of the order placement
Their order numbers
The items they have selected in their order
Downloading Data from Custom Reports
Click on the Download button to download the data for your reports.
A pop-up window will show where you can customize the data that you want to download by selecting the checkboxes and excluding topics by unchecking the boxes.
After selecting what kind of file you wish to receive, a confirmation message will show that it will be sent to you via email.
PDF Version
CSV Version
Check Your Inbox
In 3-5 minutes, check your inbox to download the generated report.
PDF Version
CSV Version
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