Check whether your order includes a Stadium service fee before completing your purchase. The fee depends on your plan and order type.
What Is the Stadium Service Fee?
The Stadium service fee is a 15% platform fee that may apply to eligible gifting and swag orders made using free trial features or the legacy Gifting Basic package.
If your account has an eligible paid Stadium Pass, the service fee does not apply to orders covered by that benefit.
Note:
The service fee is separate from any Stadium Pass subscription cost product price, shipping charge, taxes, or other applicable fees.
š§¾ When Does the Service Fee Apply?
Hereās a breakdown of when the 15% service fee is applied, depending on your order type:
Brand | Service Fee |
Snackmagic Sender Gift Orders | No Fee |
Branded Swag Shop / E-commerce shop Creation | Requires a Shop Pass or higher. This is a subscription requirement, not a 15% service fee. |
Swag Shop Order points/credits gift distribution | 15% may apply when using free trial features or the legacy Gifting Basic package. |
Shop creation (without branded swag) | Requires a Shop Pass or higher. This is a subscription requirement, not a 15% service fee. |
Shop Order points/credits gift distribution | 15% |
Send Items | 15% of the order total |
Bulk Swag Purchase | No fee |
ā ļøImportant:
A service fee is different from the cost of a Stadium Pass. Branded Swag Shop creation requires a Shop Pass or higher, even if a service fee does not apply to your eligible orders.
š Where Can I See the Service Fee?
You'll see the service fee included in your Order Summary before completing your purchase.
š³ How Can I Avoid the Service Fee?
If your account is using free trial features or the legacy Gifting Basic package, upgrading to an eligible paid Stadium Pass may remove the service fee from covered orders.
To explore available plans, visit the šStadium Pricing Page.
Check the details of your plan to confirm which fees and features are included.
Need more help? Contact us via CHAT / SEND AN EMAIL TO āØhi@bystadium.com
Explore Stadium's Premium Features: Try it free for 30 days, then upgrade to a paid Stadium Pass. š°View pricing or šļø request a demo with our account specialist.