The notification opt-out list allows you to exclude specific merchants from receiving text notifications for your card transactions.
This is useful for merchants that typically generate PDF receipts or recurring subscriptions where text reminders are not required.
Once a merchant is added to the opt-out list, Expense Management will stop sending text notifications for transactions from that merchant.
Steps to add a merchants to notification opt-out list
Select the Settings tab on the left panel.
Select the Notifications tab and open the Manage text notifications section.
Select Add merchant.
In the merchant field, enter some of the characters present in the merchant’s name.
For example, if the transaction shows AMZN Mktp, you can enter AMZN. The system uses pattern matching to match merchant names based on the characters entered. You need not enter the exact merchant name.
Select Save to finish.
Note that the opt-out applies only to future transactions. Removing a merchant from the list will re-enable text notifications for future transactions.
If your admin has excluded a merchant for the entire organization, you cannot remove or edit that merchant. If you wish to make changes to a merchant added by your admin to the opt-out list, please contact your admin.
If you need further assistance with adding merchants to opt-out list, contact our support team at support@capitalone.sage.com.