Support workers have 3 different specialisations in Careflo:
Elderly refers to Aged Care,
Work with Adults refers to NDIS care (not children)
Work with Children refers to NDIS care
In the support worker list (Staff module -> Support Workers) you can see all their specialisations in their tags.
You can easily tell which support workers have elderly, adults, children set in the support worker list here:
Sometimes you may notice that it says "Specialisation Missing":
Or you might see that working with children is "Not Applicable" in the Support worker Details screen:
To update the specialisations simply go to the support worker details:
Tick the boxes to indicate the types of Service User that this candidate may work with: Work with elderly / Work with adults / Work with children. When scheduling appointments, this information will help with assigning the correct Support Workers to the Service Users.
NOTE: Elderly refers to Aged Care, whereas Work with Adults / Children refers to NDIS care.
After you have added the Children tag for example, you need to add their WWC (working with children) details:
