Advice and answers from the Careflo Team
Careflo Starter series
General articles with recommendation and information for people starting out with Careflo
Staff and Support workers
These articles describe how to add and update staff users as well as details on support workers in the Staff module
KIService users
The articles here will detail the service user module which contains all your clients, NDIS participants and HCP customers.
Scheduling and visits
Articles that describe the Schedule module and covers service requests and service visits for clients and participants.
Finance
Articles explaining adjustments, charge fees, payroll, invoices and running finance.
Information screen
This collection contains articles related to the Information screen; incidents, complaints, case notes, visit overruns and so on
Administration (Admin) module
This section describes all the different functions found in the Admin module, such as Users, Parameters, Email Templates, Charge Bands, Pay Bands and so on.
KGeneral
Articles in here contain topics that are not specific to a module or area of Careflo, general items that could not be otherwise categorised.
KNags
Contains articles about Nags and how to use them
KPlan Management
Contains articles for the Plan Management module - separate to NDIS - handling incoming invoices, claims as a plan manager, and payment to suppliers