Every day we work with multiple carriers that send us their rates in different ways, Word, PDF, Excel, etc. Excel files are usually the ones that contain the most data and we may encounter problems loading this type of file on the platform. Why?
In some cases the shipping companies use a type of excel file called "Excel for macros" these excel files have a special configuration that our system does not recognise, but making them acceptable for the system is very simple.
All we have to do is open the file and enable editing of the file.
Then click on File > Save as > Select the folder where we want to save the file and in the file type select "Excel workbook".
Once done we can load the file without trouble.
Remember that if you have any more doubts you can always contact us through the chat or by sending an email to support@cargofive.com ✨🤗