Skip to main content

PKR - My Deposit Bonus Was Not Applied

Follow these steps to resolve any issues with your deposit.

Updated this week

Double-check✅✅

You must check if you have met the conditions of the bonus:

Minimum deposit amount

  1. Go to "Promotions".

  2. Go to "Details".

  3. Check if the amount matches your deposit

Correct promo selected

  1. Go to "Deposit".

  2. In Promotions, go to "Regular Deposit".

  3. As Sample, select this bonus. Is 100% Bonus.

  4. You will notice that 100% has already been applied. This means your bonus will be added to your deposit

❓If everything looks correct

Please contact our support to provide you with the necessary assistance:

  1. Go to "LiveChat".

  2. Enter your number and username, and go to "Let's chat!".

  3. Write to us or attach a screenshot of the problem you are having.


    ❗ Takes longer than expected?

    If you have difficulties performing these steps, please contact our support team with your username.

Did this answer your question?