There are several possible reasons your withdrawal request may have been declined:
Unverified Account
You must complete KYC verification (valid ID, selfie, etc.) before any withdrawal can be approved.
Bonus Wagering Not Met
If you claimed a bonus, you need to meet the wagering requirement before the funds become withdrawable.
Suspicious or Irregular Activity
Any sign of fraud, duplicate accounts, or abuse of promotions may result in declined withdrawals.
Incorrect Withdrawal Details
Ensure your eWallet number, bank account info, and name exactly match your MCW account.
If your withdrawal is declined, check your email or contact live support for clarification and resolution.
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MCW is a top online gaming site offering sports betting, casino, slots, and more. We've served the Asia Pacific market since 2015 with a fully licensed and regulated platform, ensuring a safe and fair gambling experience. Our advanced security measures keep your information confidential and our 24/7 live customer support team is always available to help. We offer competitive prices, a wide range of games, and secure payment options. Our mission is to provide the best responsible online gambling experience.