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VND - My withdrawal was reversed – what does that mean?

Updated over 5 months ago

Unverified Account
Ensure that your email, phone number, and linked bank account are all verified.


Bonus Wagering Not Met
If you’ve claimed a bonus, you must complete the required turnover/wagering before making a withdrawal.

Suspicious Activity
Withdrawals may be declined if your account shows signs of suspicious or prohibited activity. Please ensure you follow all terms and conditions.

Incorrect Bank Details
Common issues include:
-Bank name and MCW account name do not match
-Incorrect or incomplete bank account number
-Avoid using special characters in the bank name (e.g., *, /, -).
-Double-check your bank information before submitting your request.


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MCW is a top online gaming site offering sports betting, casino, slots, and more. We've served the Asia Pacific market since 2015 with a fully licensed and regulated platform, ensuring a safe and fair gambling experience. Our advanced security measures keep your information confidential and our 24/7 live customer support team is always available to help. We offer competitive prices, a wide range of games, and secure payment options. Our mission is to provide the best responsible online gambling experience.

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