Skip to main content

Philippines-Player Request for account closure

1. Withdraw Your Funds First
​
Log in to your account and withdraw any remaining balance.
​
Ensure any bonus wagering requirements are cleared, or you may forfeit bonus-related funds.


​
2. Prepare Your Request
​
You need to send a clear request from your registered email address or via live chat.


​
3. Contact Customer Support
​
Via Live Chat: Available on MCW website or app (fastest method).
​
Via Email: Send to https://mcwcasino.club/ph/en


​
4. Provide the Following Details
​
Username and Registered Email Address.
​
Reason for Closure (optional).
​
Clearly state:
​
“I request the permanent closure of my account and confirmation once it is completed.”


​
5. Request Confirmation
​
Ask for written confirmation that your account has been closed and that no further charges or bets will occur.


New to MCW? Create an account in 1 minutes and start winning!

MCW is a top online gaming site offering sports betting, casino, slots, and more. We've served the Asia Pacific market since 2015 with a fully licensed and regulated platform, ensuring a safe and fair gambling experience. Our advanced security measures keep your information confidential and our 24/7 live customer support team is always available to help. We offer competitive prices, a wide range of games, and secure payment options. Our mission is to provide the best responsible online gambling experience

Did this answer your question?