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Philippines-Player Request for account closure

Updated over 5 months ago

1. Withdraw Your Funds First

Log in to your account and withdraw any remaining balance.

Ensure any bonus wagering requirements are cleared, or you may forfeit bonus-related funds.



2. Prepare Your Request

You need to send a clear request from your registered email address or via live chat.



3. Contact Customer Support

Via Live Chat: Available on MCW website or app (fastest method).

Via Email: Send to https://mcwcasino.club/ph/en



4. Provide the Following Details

Username and Registered Email Address.

Reason for Closure (optional).

Clearly state:

“I request the permanent closure of my account and confirmation once it is completed.”



5. Request Confirmation

Ask for written confirmation that your account has been closed and that no further charges or bets will occur.


New to MCW? Create an account in 1 minutes and start winning!

MCW is a top online gaming site offering sports betting, casino, slots, and more. We've served the Asia Pacific market since 2015 with a fully licensed and regulated platform, ensuring a safe and fair gambling experience. Our advanced security measures keep your information confidential and our 24/7 live customer support team is always available to help. We offer competitive prices, a wide range of games, and secure payment options. Our mission is to provide the best responsible online gambling experience

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