1. Contact Customer Support
According to MCW’s official help pages, account closure is handled through their Customer Support team—it's not something you can do entirely via the website interface
2. Withdraw Any Funds First
Before requesting account closure, withdraw all your funds. Check for any bonus-related wagering requirements—if unmet you may need to forfeit the bonus or its winnings
3. Send a Written Request
Send a clear request to support (via email from your registered email address) with your username and a statement that you'd like full account closure or self-exclusion. Ask them for written confirmation once it's done.
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MCW is a top online gaming site offering sports betting, casino, slots, and more. We've served the Asia Pacific market since 2015 with a fully licensed and regulated platform, ensuring a safe and fair gambling experience. Our advanced security measures keep your information confidential and our 24/7 live customer support team is always available to help. We offer competitive prices, a wide range of games, and secure payment options. Our mission is to provide the best responsible online gambling experience.