The standard processing time for all withdrawal methods is 30 minutes.
Bank Name | Estimated Withdrawal Time |
Vietcombank | ~ 30 minutes |
BIDV | ~ 30 minutes |
VietinBank | ~ 30 minutes |
Techcombank | ~ 30 minutes |
Agribank | ~ 30 minutes |
VPBank | ~ 30 minutes |
Sacombank | ~ 30 minutes |
MB Bank | ~ 30 minutes |
Eximbank | ~ 30 minutes |
OCB | ~ 30 minutes |
TPBank | ~ 30 minutes |
What to Do If Your Withdrawal Is Delayed
If your withdrawal has not been processed within the expected time (typically 5–30 minutes, depending on your bank), please follow these steps:
Double-check your bank details:
Ensure your bank account is correctly added and fully verified in your profile.Check for system maintenance or bank delays:
Sometimes, delays may occur due to banking system maintenance or public holidays.Contact Customer Support:
If your withdrawal hasn't arrived after 2 hours, please reach out to our support team with the following details:Username or account ID
Withdrawal amount
Withdrawal request time
Screenshot (if available) of the transaction
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