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BDT - Why do I need to verify my account?

Updated over 4 months ago

🔍 Why We Require Account Verification

We may ask you to verify your account for the following important reasons:

1. ✅ To Confirm Your Identity

We need to make sure you are the rightful owner of the account. This protects you from unauthorized access or fraud attempts.

2. 📜 To Meet Legal Requirements

As a licensed and regulated gaming platform, we must comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) laws.

3. 💳 To Ensure Smooth Withdrawals

Verification helps us send your winnings to the correct person and payment method. Unverified accounts may experience withdrawal delays.

4. 🛡️ To Prevent Abuse or Fraud

We verify accounts to maintain a fair gaming environment and to block duplicate, fake, or abusive accounts.

📄 What Documents You May Need to Submit

To complete your verification, we may ask for:

Valid Photo ID

(e.g., passport, driver's license, or national ID)

Selfie Holding Your ID

To match your face with your ID for added security.

Proof of Payment Method

(e.g., screenshot of your e-wallet, online banking, or credit card used)

Proof of Address (only required for large transactions)

(e.g., recent utility bill, bank statement, or government-issued document)

🔒 Rest assured — your documents are encrypted, stored securely, and never shared with third parties.

⏱️ How Long Does Verification Take?

🕒 Standard processing time: 24 to 72 hours

📩 You’ll receive a notification once your account is fully verified

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