Why is the 'Kick & Win' Promotion Not Working or Unavailable?
Chanced's 'Kick & Win' promotion offers users daily chances to participate in a mini-game, earning rewards or bonuses. If the promotion isn't working as expected or is unavailable, this article provides guidance and clarifies potential reasons.
1. Scheduled Timing and Daily Resets
The 'Kick & Win' promotion is available every day starting at 10:00 AM Pacific Time (PT). Participation resets daily at this time. If you’ve already participated for the day, you’ll need to wait until the next reset to play again. Tip: To claim the daily bonus, ensure you're attempting to play after the daily reset time has passed.
2. Troubleshooting Access Issues
If you're unable to access or play the mini-game, try these troubleshooting steps:
Log out and log back in.
Use a different browser like Chrome, Firefox, or Safari.
Switch between devices (e.g., desktop vs. mobile).
Disable or disconnect any VPN or proxy.
If using mobile data, try switching to Wi-Fi or a wired connection.
Note: Errors like "Promotion not found" likely means the promo is not yet available in your region/account or is temporarily offline for other reasons. Double-check that you're accessing the correct link or app section where the promotion is listed.
3. Maintenance Periods
The 'Kick & Win' promotion may occasionally be unavailable due to maintenance. During these periods:
The game or bonus section won't load, and you might see a placeholder page (e.g., rules or messages indicating a temporary delay).
Codes, bonuses, and mini-game actions can't be accessed while maintenance is active. Once maintenance is complete, the promotion will return without requiring any action from users. You’ll be able to resume usual participation and rewards based on the game’s normal rules. What to Do: Unfortunately, during maintenance, no additional troubleshooting will resolve the issue. Updates are typically announced on the app’s website or live updates page to inform users when the game is functional again.