Q: I encountered a problem while playing a game (slots, live dealers, or originals) on Chanced. How can I resolve it?

A: We apologize for any inconvenience you experienced during gameplay. To help us address the issue promptly, please provide us with the following details:

Specific Game: Please let us know the name of the game you were playing when the problem occurred.

Rough Time of Gameplay: If possible, provide an approximate time when you played the game.

Game ID: If you have the Game ID, please include it in your message.

Specific Issue: Describe the specific problem or issue you encountered during gameplay.