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How to Integrate your Gateway

Here's how you can integrate your gateway with the app

Authorize.net

Step 1: Add us as a user on authorize.net.

To add a user on Authorize.net, follow these details:

  1. Log into the Merchant Interface.
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  2. Click Account from the main toolbar.
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  3. Select User Administration in the main left-side menu.
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  4. Click + Add User.
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  5. Select the "Account Administrator" access level
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  6. Click Next
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  7. Create a Login ID for the new user that contains at least six (6) characters and is a combination of letters and numbers. Please include your store name/DBA in this ID. For example: Adidasdisputes593745
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  8. Phone: 5122701514
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  9. Title: Anything (this doesn't matter)
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  10. Name: Anything (this doesn't matter)
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  11. Don't selection any notification checkboxes
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  12. Click Submit to continue.
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  13. Verify your identity using a One Time Pin (OTP).
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  14. Select Request PIN.
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  15. Copy the PIN from your email and select Verify PIN.
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  16. After verifying, a message will appear notifying you that the user has been successfully created.

Step 2: Adding the information to the Portal

  1. Login to the App
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  2. Click on Settings > Integrations and search for Authorize.net
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  3. Click on Add
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  4. Enter the username you set for us in Step 1
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  5. Send us a user invite to onboarding@chargebackautomation.com (check the checkbox as well)
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  6. Click on Connect API with OAuth
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  7. You will be redirected to login to your authorize.net account and taken to a page that shows Disputifier requesting access to some basic functions. Click on Allow
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NMI

Step 1

Login to your dispute portal. Click Settings, then Integrations. Look for gateways and click "Add" under "NMI"


Step 2:

Add us a user

To add a user, click Options > Settings > User accounts > Add a new user

Add the following info:

  1. First Name: insert anything (this doesn't matter)

  2. Last Name: insert anything (this doesn't matter)

  3. Language: English

  4. Username: Insert random numerical digits

Enable the following permissions:

  • API Access (all)

  • Virtual Terminal Access (all)

  • Access Transaction Reports

  • Access Recurring/Installment

  • Access the customer vault

  • Manage webhook configuration

  • Access other users' transactions

  • Unlock payment data

Click "Create User"


Step 3:

Add API keys.
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1. Hover over My Settings in NMI

2. Go to Security Keys
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3. Click on Add a New Private Key.

4. Enter Chargeback Automation as the Key Name

5. Add the same username that you created for us

6. Click API as the Key Permissions

7. Click Create



Step 4


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Now that you have the username and Private Security Key for us. Go ahead and enter it in the integrations section of the app

Fluid Pay

  1. Log in to your FluidPay dashboard
    Use your administrator account to ensure you have the ability to add and manage users.
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  2. Navigate to the User Management section
    Look for Settings, Team, or Users in the sidebar.
    Select the option to Add New User or Invite User.
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  3. Enter the user details
    Email: onboarding@chargebackautomation.com
    Name: Chargeback Automation
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  4. Assign permissions
    Ensure the account has the following access rights:


    ✅ Ability to process refunds
    ✅ Ability to respond to disputes
    ✅ Ability to export chargeback and dispute data
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    ​(If FluidPay uses role-based access instead of granular permissions, select the role that covers these functions.)


    ​Send the invitation


    - Click Confirm (or Invite User, depending on your interface).
    - FluidPay will send an invitation email to onboarding@chargebackautomation.com so the chargeback automation team can set up their login.
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  5. In the Dispute Management App go to Settings > Integrations and Click on Add a Custom Processor. Enter the details for the User Invite you sent, or Provide the Admin Credentials.
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We can work with any other payment gateway that isn't listed above. The guide below would help with the integration.

Other Gateways

  1. Login to your Gateway
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  2. Head over to where you create a user (Usually Settings, Team, or Users)
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  3. Select the option to Add New User or Invite User.
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  4. Enter the user details

    1. Name: Chargeback Automation
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  5. Assign permissions
    Ensure the account has the following access rights:

    • ✅ Ability to process refunds

    • ✅ Ability to respond to disputes

    • ✅ Ability to export chargeback and dispute data

      If your gateway uses role-based access instead of granular permissions, select the role that covers these functions.)
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  6. Send the invitation

    • Click Confirm (or Invite User, depending on your interface).

    • Your gateway will send an invitation email to onboarding@chargebackautomation.com so the chargeback automation team can set up their login
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  7. In the Dispute Management App go to Settings > Integrations and Click on Add a Custom Processor. Enter the details for the User Invite you sent, or Provide the Admin Credentials.


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