Can I use my phone abroad?

Yes you can!

If you plan to go abroad, get in touch with us and we will unlock your Roaming Cap.

We keep the cap locked to help prevent scam calls and accidental charges when based in the UK.

If you chose our SIM-included package with Honest mobile, your roaming charges are set out below.
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‍If you use your own SIM, check what the roaming charges are from your network provider.

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You get 5 days of free EU roaming on every trip – and you can take as many trips as you like.

From day 6 onwards, EU roaming costs £2/day.
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What’s included while in the EU:

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Travelling beyond the UK and EU? You can still use your phone with the Classic SIM – just turn on world roaming in the Honest Mobile app.
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Roaming charges apply based on which country you’re in. However, once you hit the daily price cap, a roaming bundle kicks in automatically, meaning you won’t be charged extra that day.
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Roaming charges by zone
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Zone 1:

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Zone 2:

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Zone 3:

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Roaming bundles (after you hit the daily cap)
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Bundles include:

Note: Actual usage counts toward your 4GB monthly roaming data allowance.

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Which countries are in each zone?
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Zone 1 countries:

Albania, Argentina, Armenia, Australia, Brazil, Brunei, Canada, Chile, China, Colombia, Costa Rica, Ecuador, El Salvador, Faroe Islands, Gabon, Georgia, Guatemala, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Kazakhstan, Kuwait, Kyrgyzstan, Malaysia, Mexico, Myanmar, New Zealand, Nicaragua, Niger, Nigeria, Pakistan, Panama, Paraguay, Puerto Rico, Qatar, Russia, Singapore, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, Ukraine, United States, Uruguay

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Zone 2 countries:

Afghanistan, Anguilla, Antigua and Barbuda, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Bermuda, Bosnia and Herzegovina, Botswana, British Virgin Islands, Cayman Islands, Congo, Cote d’Ivoire, Dominica, Dominican Republic, Egypt, Fiji, Ghana, Greenland, Grenada, Guam, Guinea, Haiti, Iraq, Jamaica, Jordan, Kenya, Kosovo, Macau, Macedonia, Moldova, Montenegro, Montserrat, Morocco, Oman, Palestine, Papua New Guinea, Peru, Rwanda, Saudi Arabia, Senegal, Serbia, St. Kitts and Nevis, St. Lucia, St. Vincent & the Grenadines, Tajikistan, Tonga, Tunisia, Turks and Caicos Islands, United Arab Emirates, Uzbekistan, Vietnam, Yemen

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Zone 3 countries:

Algeria, Andorra, Angola, Aruba, Bahamas, Belize, Benin, Bhutan, Bolivia, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Congo Dem Rep, Cuba, Djibouti, Equatorial Guinea, Ethiopia, French Polynesia, Gambia, Guinea-Bissau, Guyana, Iran, Laos, Lebanon, Libya, Madagascar, Malawi, Maldives, Mali, Mauritania, Mauritius, Mongolia, Mozambique, Namibia, Nepal, Netherlands Antilles, New Caledonia, On Sea, Over the Air, Philippines, Sao Tome and Principe, Seychelles, Sierra Leone, South Sudan, Sudan, Suriname, Syria, Tanzania, Togo, Trinidad and Tobago, Turkmenistan, Uganda, Vanuatu, Venezuela, Zambia, Zimbabwe

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International calls and texts (not included in roaming)
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Calls or texts to international numbers (not UK numbers) are charged separately:

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Zone 1:

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Zone 2 & 3:

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Still unsure? Get in touch – we’re happy to help.

Call us on 0202 4524 0751 or email us on hello@chatsie.com

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