If you are uncertain about how to do something on your phone, you can get help from a friend or family member remotely from any web browser.
There are two options.
They can help you in-person with the device.
They can help you remotely via https://web.chatsie.com/manage They can help you change your saved number, as well as some other settings.
To access manage.chatsie.com follow these steps:
1. On the main Menu, scroll down and tap “Other options”.
2. Tap “Get help”.
3. Tap “Generate code” to view a temporary access code.
4. Now tell the person helping you to visit Chatsie’s website at web.chatsie.com/manage and enter the access code. They will then be able to access various options to help you with your device.