Orders placed before 1 pm are dispatched the same working day.
Orders placed after 1 pm are dispatched the next working day.
We don’t dispatch orders on weekends or UK public holidays.
All orders are sent via Royal Mail 24-Hour Tracked Delivery. Once your phone has been dispatched, you’ll receive a tracking number by email so you can follow your delivery’s progress.
If you have any questions about your order, please contact us at hello@chatsie.com or call 0204 524 0751 with your order number. We’ll be happy to help.