This guide shows you how to request a product sample from a supplier through ChemCloud. Sample requests are sent to the supplier's primary contact by email.
Request a sample
Navigate to the approved material record for the product you want to sample
Click Request Sample
Enter the quantity and units you need
Add delivery details or any special instructions (optional)
Click Send Request
What happens next
When you send a sample request:
An email is sent to the supplier's primary contact
The email includes the product details and quantity requested
The supplier can respond to arrange delivery
The request is logged on the approval record
Tips for effective requests
Tip | Why it helps |
Be specific about quantity | Suppliers need to know how much to send |
Include delivery address | Speeds up the process if you need it sent somewhere specific |
Note any urgency | Helps suppliers prioritise your request |
Track your requests
Sample requests are logged on the approval record, so you can track what you've requested and follow up if needed.