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Getting Started

Everything you need to know to get started with Chexy — pricing, setup, identity verification, and the mobile app.

9 articles

Payments

Everything about making payments with Chexy — rent, bills, taxes, e-Transfers, PAD, cards, and scheduling.

36 articles

Business Accounts

Using Chexy as a business owner — setup, features, and small business tools

8 articles

Chexy x Fitzrovia

Exclusive rent payment program for Fitzrovia residents — setup, Aeroplan rewards, and fees

4 articles

Chexy Plus Membership

Unlock lower fees, and exclusive access to new features.

6 articles

Aeroplan Partnership

Earn Aeroplan Points with Chexy — linking your account, current offers, and point tracking

5 articles

Referrals & Promotions

Referral rewards, promo codes, and bonus offers for Chexy users

8 articles

Help & Support

How to contact Chexy, request refunds, and get help from our team.

3 articles

Account & Settings

Manage your Chexy account, update personal info, and keep your account secure.

5 articles

Troubleshooting

Solutions for common payment issues, errors, and frequently asked questions.

11 articles

Need more help?

Need more help? Chat with Chester, our AI assistant, by clicking the question mark in the bottom right. If he can’t help, he’ll connect you with a platform expert who’ll follow up via email within 24-48 hours.