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Where can I find my transaction history? And how do I get my invoice?

Updated this week

Transaction History for Recurring Payments.

  1. Go to the Home Page

  2. Click on the recurring payment you want to review.

  3. Find the Transaction History section

  4. Click on a transaction to see more information, including:

    • Dates of payment

    • Amount sent to the payee

    • Payment status

Transaction History for Active One-time Payments (Home Screen)

For one-time payments in Draft, Sent, In Progress, or Failed status:

  1. Go to the home page.

  2. Open the “One-Time Payments” section.

  3. Click on the transaction you need to review.

Transaction History for Completed, Refunded, or Cancelled One-time Payments (Activity Page)

For one-time payments that have been Completed, Refunded, or Cancelled:

  1. Log in to your Chexy account.

  2. Navigate to the Activity page.

  3. Use the filters (e.g., "One-time payments", "Completed", "Refunded", "Cancelled") to find the specific transaction.

  4. Click on the transaction to view more details.

You can download a receipt for any completed Chexy payment. Here’s how:

  1. Log in to your Chexy account.

  2. Navigate to the Activity page.

  3. Use the filters to locate the completed payment you need a receipt for.

  4. Click on the completed payment to view its details.

  5. Click “View receipt” to open it.

Note:

  • Transactions are generally listed chronologically. While individual card charges for a single invoice are grouped together, payments to different payees are not grouped across your entire history.

  • If a one-time payment is in Draft status, that means it was started but not sent. Clicking a one-time payment in Draft status will let you resume sending that payment.

  • For one-time payments in Sent, In Progress, or Failed status on the Home screen, clicking them will open a window with more details about the transaction.

  • For one-time payments in Completed, Refunded, or Cancelled status on the Activity page, clicking them will open a window with more details about the transaction.

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