How to Apply a Promo Code
You can enter a promo code in two ways depending on your situation:
When setting up a new recurring payment:
On the "Activate Recurring Payment" screen, click "Enter Promo Code."
Enter your promo code and apply it before completing activation.
On an existing active recurring payment:
Click on the recurring payment from your home screen.
Click the "More" button.
Click "Enter Promo Code."
Enter your promo code, then click "Apply."
Important Notes About Promo Codes
Promo codes shared through marketing materials (emails, influencers, social campaigns) always come with specific terms and eligibility requirements.
Some promo codes are valid only on your first payment. These terms are firm — exceptions cannot be made if you have already completed your first payment, so please review the details of any promo code before applying it.
Promo codes cannot be applied retroactively to completed or in-progress payments.
Promo codes can only be applied to payments up to $7,500.
Once applied, you cannot remove a promo code from a payment.
Pausing a payment keeps the promo code on that payment for later, should you decide to activate it again.
Troubleshooting Common Issues
Can't apply to a one-time payment: Promo codes can only be applied to recurring payments — not one-time payments or payments that are already in progress.
Ineligible payment amount: Promo codes only apply to payments up to $7,500.
Issues reapplying after canceling: If you cancel a recurring payment and set it up again, you may encounter issues redeeming the same promo code. In such cases, manual intervention by Chexy's Support team may be required to reinstate the code for your payment.
If you have any questions about eligibility or how a promo code works, our Support Team is here to help.