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Can I switch from a Business account to a Personal account?

Updated this week

Yes, you can switch your Chexy account from Business to Personal at any time.

How to downgrade

  1. Log in to your Chexy account

  2. Go to Settings

  3. Select My Details

  4. Under Account type, Choose the option to switch to a Personal account

What to expect when you downgrade

When you move to a Personal account, a few Business-specific features will no longer be available:

  • Business payments: You’ll lose access to business tax payments, payroll, and supplier payments

  • Business credit cards: You won’t be able to keep or add business credit cards on your account

Before you downgrade

To complete the switch, make sure you:

  • Pause or delete any scheduled business tax, payroll, or supplier payments

  • Remove any business credit cards linked to your account

Aeroplan offers

You’ll still remain eligible for any Aeroplan offers you were previously enrolled in.

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