Managing Your Scheduled Payments on Chexy
When using Chexy for scheduled payments, various situations might arise, such as flagged accounts, pending verification, or issues with payees not withdrawing funds. This guide outlines steps to ensure your payments are processed successfully and how to handle potential challenges.
Resolving Account Flags
If your Chexy account was flagged and the issue has been resolved, follow these steps to manage your payments:
Sign In: Log in to your account at app.chexy.co.
Reactivate Payments: Reactivate any payments promptly to avoid missing a payment on its scheduled date.
Ensuring Successful Scheduled Payments
To prevent missed payments, make sure the following are in place:
Your card is active and has sufficient funds. Payments will process automatically on the scheduled date if these conditions are met.
If activation is required for your payment, complete this setup before the charge date.
Handling Payment Delays During Manual Review
While your account is under manual review, follow the next steps outlined to you and reach out to Chexy Support.
For PAD payments specifically, PAD requests are marked as "accepted," and your payees will not experience delays.
Tips for Smooth Payment Management
Regularly monitor your account to ensure all payments and settings align with your payment needs.
Address any account flags or verification issues promptly to avoid disruptions.
Reach out to Chexy Support if you experience difficulty managing your payments or confirming payment statuses.