Nothing is directly required from your landlord in order for you to start paying your rent with Chexy!

We'll charge your preferred payment method each month automatically and then pay your landlord on your behalf via Interac E-transfer, so if this is how your landlord is used to being paid, very little will change.

There *are* a few things we'd recommend giving your landlord a heads-up about to make sure your first rent payment goes as smoothly as possible.

1) We'll be sending both you and your landlord an email on rent day to let them know your rent is on the way (find out more here).

2) Your rent will be delivered directly via Interac E-transfer and the subject line will say "Chexy sent you money". The email will contain a memo with your address to ensure your landlord knows the rent is from you (you can also customize this memo if you prefer!)

3) On your landlord's itemized bank statement, the E-transfer may show up as coming from, "ZumRails" (this is the name of the payment processor we use to issue e-transfers).

If you or your landlord have any questions or concerns about paying your rent with Chexy please don't hesitate to reach out to our team and we'd be happy to to help!